Tuesday, June 21, 2011

Customer Service is my Standard... What's yours?

Over the last few weeks I have continually noticed that customer service seems to be a thing of the past. It seems like most of the places I go, everyone is rude or too busy to acknowledge my presence. I have a simple motto I live by, "Customer Service is my Standard." This concept has always come easy to me and I am not sure why so many other people have no gotten the message. I have a theory, if you are a receptionist or a CUSTOMER SERVICE representative, then you better be on top of your game ALWAYS! I am saddened by that fact that we are in a terrible economy and yet we still employ rude people. People need to understand that more than likely there is someone out there that can do their job 10 times better than they can and would appreciate it 10 times more. If a customer walks through your door you should at least have the decency to ask if you may help them, or smile and tell them one moment while you finish your current task. The other day I walked into a Real Estate office and the receptionist had the nerve to stare at me, then in a rude tone say, "Um, do you need something?" Well lets think here, if I came into your office, do you not think I need something? My biggest pet peeve is the lack of customer service in today's society. I feel like people often forget what a blessing it is to have a job at all. Whether it is the worst day of your life or the best, the client never needs to know either way. Your presentation of customer service should never waver. Always remember, treat others as you would like to be treated.

Wednesday, June 8, 2011

The past... is just the past..

So often we base our lives off of the knowledge we have from the past. The sad reality to this is that things are in the past for a reason. Whether it be physical time, or memories two people once shared, they are generally long gone. The positive side to that statement is that sometimes that is for the best. Obviously there are things in life we all wish we could do over or take back, however it is the scars from long ago that are the building blocks for tomorrow. Everyone must understand that everything happens for a reason and although we may miss the way something was, there is no going back. The person I am today is not one that anyone would have recognized a few short years ago. I barely recognize myself somedays. However, one thing that has always remained the same is the fight to make a difference. I am blessed to have met so many incredible people along this journey and continue to meet more everyday. I am sad that the past may be long gone, however the future seems so much more promising than I could have every imagined. I am forever grateful for every tear I have cried, every moment I have doubted who I am or who I should be and for every word of wisdom ever given to me. I am blessed!

Tuesday, June 7, 2011

Be a gentleman...

There are many things I wish I would change in this world and most of the time I feel helpless with all of them. However, I think it is time to set the record straight. Men, be a gentlemen. I come from a God fearing family in a rapidly decreasing conservative society. I am fighting an uphill battle I know. Although I am in my early twenties and these are supposed to be the, "time of our lives," when we can do stupid things and get away with them, but I am disheartened by the path my age group is headed down. I feel that love should still be sacred and first dates should remain innocent. I am honestly sad about the fact most men I have encountered are no men at all, but simply boys lost in a world they thought they were prepared for. I have to exclude very few men who are truly incredible and have proven themselves to be legit. For the most part though, it is slim pickens. Men, let me let you in on a secret, be a gentleman and you might just meet the girl of your dreams. Have manners when on a date and at the dinner table, that means no belching, texting or staring at other women. Focus on the woman you are with, eye contact goes a long way. Do not talk the whole evening about your truck or your car, give her a chance to talk about hers as well. Pay for her meal even if she insists you do not. Last but not least, do not go in for the kill, "Kiss," if she is really not giving off that vibe. Forcing it will not get you a second date, or even a text the next day. Just a few suggestions, I am by no means perfect or a relationship therapist, just a girl who would like all of these things.. :)